The hotel offers amenities for your comfortable stay and unforgettable experiences
Delicious Japanese Breakfast
“The Japanese breakfast was the highlight of my stay, beautifully presented with a variety of small, flavorful dishes that complemented each other perfectly.” view full review
Stunning Castle View
“I absolutely loved the view from my room; watching the top of Kumamoto Castle from my window was an unforgettable experience.” view full review
Excellent Business Amenities
“The hotel offered superior in-house amenities that elevated the experience beyond a typical business hotel; very appreciated for my work needs.” view full review
Spotless and Comfortable
“The bathroom was impeccably clean and provided a very comfortable space to refresh after a day of sightseeing.” view full review
Feedback from previous guests about their experience.
80%
liked the hotel and would stay again
8.0/10
Great
Rooms
8.7
Location
8.0
Service
9.3
Dining
8.7
Guest reviews
8.0/10
based on 3 reviews
8.7
8.7/10 based on 1515 reviews
Gene
United States,
March
2024
8.4/10
The hotel offers a stunning view of the castle from some rooms and provides a great value for money stay. The service is exceptional with attentive staff. However, the location charging extra for a 'castle view' when the castle is under renovation can be disappointing.
Rooms
9.0
I had a room with a mesmerizing view of the castle, making my stay truly special.
Service
9.0
The service was top-notch, with friendly and attentive staff making me feel welcome throughout my stay.
Location
8.0
The hotel is ideally located near the castle, offering convenient access to nearby attractions and shopping areas.
Dining
8.0
I enjoyed a delicious meal at the hotel's restaurant, especially the perfectly fried fish.
Facilities
8.0
The hotel facilities were modern and well-maintained, providing a comfortable and enjoyable stay.
Mario
United States,
November
2023
8.8/10
Staying at this hotel was an absolute delight. The rooms offered magnificent views of the castle, and the service was excellent. However, the location did not live up to expectations as the castle was under construction. The dining experience was top-notch with delicious home-baked Alentejo bread.
Rooms
9.0
I loved the rooms with great views of the castle. They were spacious and modern, providing a comfortable stay.
Service
10.0
The service was outstanding; the staff was attentive and went above and beyond to make my stay memorable.
Location
7.0
Although advertised as offering castle views, the ongoing construction made the location less appealing. However, being right next to the castle was still convenient for sightseeing.
Dining
9.0
The dining experience exceeded my expectations, especially with the delightful home-baked Alentejo bread. The price for the quality of food was truly value for money.
Facilities
9.0
The hotel facilities were top-notch, offering everything I needed for a comfortable stay.
E.
United States,
July
2023
8.6/10
The hotel had a stunning view of the castle and was centrally located in Kumamoto. The rooms were comfortable with a beautiful castle view, but there were issues with charging extra for the castle view when it was under renovation. The service was top-notch, and the dining experience featured famed USDA prime-aged steaks. However, the charge for the castle view during renovation was disappointing.
Rooms
8.0
I had a cozy room with a great view of the castle.
Service
9.0
The service was excellent, with attentive staff.
Location
9.0
The hotel is in a prime spot next to the castle and in the heart of Kumamoto.
Dining
9.0
I enjoyed a delicious dining experience with famed USDA prime-aged steaks.
Facilities
8.0
The hotel offered fantastic facilities for a comfortable stay.